Standard 1: Understand Your Role

Standard 1 of the Care Certificate explores your role, responsibilities and rights, agreed ways of working, working relationships and working in partnership with others.


Learning Outcomes & Assessment Criteria

Learning outcomeAssessment criterion
1.1 Understand their own role1.1a Describe their main duties and responsibilities
1.1b List the standards and codes of conduct and practice that relate to their role
1.1c Demonstrate that they are working in accordance with the agreed ways of working with their employer
1.1d Explain how their previous experiences, attitudes and beliefs may affect the way they work
1.2 Work in ways that have been agreed with their employer1.2a Describe their employment rights and responsibilities
1.2b List the aims, objectives and values of the service in which they work
1.2c Explain why it is important to work in ways that are agreed with their employer
1.2d Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
1.2e Explain how and when to escalate any concerns they might have (whistleblowing)
1.2f Explain why it is important to be honest and identify where errors may have occurred and to tell the appropriate person
1.3 Understand working relationships in health and social care1.3a Describe their responsibilities to the individuals they support
1.3b Explain how a working relationship is different from a personal relationship
1.3c Describe different working relationships in health and social care settings
1.4 Work in partnership with others1.4a Explain why it is important to work in teams and in partnership with others.
1.4b Explain why it is important to work in partnership with key people, advocates and others who are significant to an individual
1.4c Demonstrate behaviours, attitudes and ways of working that can help improve partnership working
1.4d Demonstrate how and when to access support and advice about: partnership working, resolving conflicts
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