10.1j Demonstrate the importance of ensuring individuals are treated with dignity and respect when providing health and care services

You can reduce the chance of individuals experiencing abuse or neglect by putting them in control of their care. This means making sure that dignity and respect are promoted in any care environment. There are a number of things you can do to make sure that dignity and respect are promoted.

First of all, you should make sure that lines of communication between individuals and workers are always open, and that the relationships you form are based on trust. Individuals should play an active part in decisions about their care and support, and should always be aware that they can share their concerns or complaints and be taken seriously.

By encouraging an individual to be more independent and making sure they know their rights, they will be less reliant on others who may take advantage of them and expect to be treated with dignity and respect. This will make it less likely that they will experience abuse or neglect and be taken advantage of.