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10.4c Describe the actions to take if they experience barriers in alerting or referring to relevant agencies

As has already been discussed in a previous section, you may experience barriers when trying to alert relevant agencies to instances of abuse. There are several actions you can take when this happens. For example, you could:

  • Report it to the next level of management such as the head of your organisation
  • Inform the individual’s advocate or social worker
  • Inform the Care Quality Commission
  • Notify the police

Through these actions you can ensure that any instances of abuse or neglect are dealt with quickly and efficiently and the individuals you care for have their voices heard.