2.1c Explain why feedback from others is important in helping to develop and improve the way they work

One of the best ways of identifying the areas of your work that you could improve and developing your knowledge, skills and understanding is by obtaining feedback from others.

Sometimes feedback will be freely given, however much of the time you may have to request it.

Your manager should be giving you feedback regularly as part of the supervision and appraisal processes. You could also request feedback from the individuals that you support, their family/friends, your co-workers and other health and social care professionals.

It is essential to remain objective when receiving feedback and take on board what others say to you without taking criticism personally. And always thank people for their feedback. You don’t necessarily have to agree with them but do take what they say seriously and give it consideration.

Feedback from others can help you to understand areas where you may need further training or additional support and can help you to become a better health and social care worker.

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