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2.2a Describe the functional level of literacy, numeracy and communication skills necessary to carry out their role

The functional level of literacy, numeracy and communication skills necessary to carry out your role is the minimum amount of knowledge, skills and understanding you will require to perform your job adequately.

Literacy is your knowledge and understanding of the English language, especially reading and writing. There is a lot of record-keeping in the care sector and having the functional level of literacy will mean that you are able to write records and documents that are legible and understandable by others with correct spelling and grammar. It will also mean that you are able to read and understand records and documents written by others.

Numeracy is mathematical knowledge, which includes arithmetic, shape and space and understanding data. By working at the functional level you will be able to perform day-to-day tasks like counting money and doing balance checks, measuring medication and scheduling activities.

Communication skills include how you speak, listen and use other methods of communication. Having a functional level of communication means that you will communicate effectively with others including the individuals that you support, your co-workers and other professionals and misunderstandings will be minimised.