| Learning Outcome | Assessment Criterion |
| 5.1 Understand person centred values | 5.1a Describe how to put person-centred values into practice in their day-to-day work |
| 5.1b Describe why it is important to work in a way that promotes person centred values when providing support to individuals |
| 5.1c Identify ways to promote dignity in their day-to-day work |
| 5.2 Understand working in a person centred way | 5.2a Describe the importance of finding out the history, preferences, wishes and needs of the individual |
| 5.2b Explain why the changing needs of an individual must be reflected in their care and/or support plan |
| 5.2c Explain the importance of supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care |
| 5.3 Demonstrate awareness of the individuals immediate environment and make changes to address factors that may be causing discomfort or distress | 5.3a Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress. This could include: Lighting, Noise, Temperature, Unpleasant odours |
| 5.3b Report any concerns they have to the relevant person. This could include: Senior member of staff, Carer, Family member |
| 5.4 Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals | 5.4a Raise any concerns directly with the individual concerned |
| 5.4b Raise any concern with their supervisor/ manager |
| 5.4c Raise any concerns via other channels or systems e.g. at team meetings |
| 5.5 Support individuals to minimise pain or discomfort | 5.5a Ensure that where individuals have restricted movement or mobility that they are comfortable. |
| 5.5b Recognise the signs that an individual is in pain or discomfort. This could include: Verbal reporting from the individual, Non-verbal communication, Changes in behaviour |
| 5.5c Take appropriate action where there is pain or discomfort. This could include: Re-positioning, Reporting to a more senior member of staff, Giving prescribed pain relief medication, Ensure equipment or medical devices are working properly or in the correct position e.g. wheelchairs, prosthetics, catheter tubes |
| 5.5d Remove or minimise any environmental factors causing pain or discomfort. These could include: Wet or soiled clothing or bed linen, Poorly positioned lighting, Noise |
| 5.6 Support the individual to maintain their identity and selfesteem | 5.6a Explain how individual identity and self-esteem are linked to emotional and spiritual wellbeing |
| 5.6b Demonstrate that their own attitudes and behaviours promote emotional and spiritual wellbeing |
| 5.6c Support and encourage individuals own sense of identity and self-esteem |
| 5.6d Report any concerns about the individual’s emotional and spiritual wellbeing to the appropriate person. This could include: Senior member of staff, Carer, Family member |
| 5.7 Support the individual using person centred values | 5.7a Demonstrate that their actions promote person centred values including: individuality, independence, privacy, partnership, choice, dignity, respect, rights |
