5.2a Describe the importance of finding out the history, preferences, wishes and needs of the individual

To provide person-centred care that respects the individual’s wishes, needs and preferences, it is important that you find out what you can about them. This means getting to know the individual you care for and learning more about their personal history.

How you do this will vary depending on your workplace. Taking the time time to talk with them or reading any information you have on them will give you a deeper insight into their likes and dislikes. For example, you may find out during a conversation with the individual that they enjoy visiting new places. You could then put together a care plan with them that takes this into account and allows them to travel to new places as part of their care.

By getting to know an individual, you can account for their preferences and improve the quality of the person-centred care you provide. Person-centred care should be suited to the individual, and the more you know about the individual, the easier this will be to achieve.