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5.4b Raise any concern with their supervisor/ manager

Apart from raising concerns with the individual in question, you should also raise concerns with your manager whenever possible. If you think there might be other ways to approach something to reduce discomfort or distress, you should explore options with your manager.

In some cases you may need to get further advice and support, for example, by requesting a referral to a GP, and your manager can help with that. Speaking with your manager can help identify other options for improving the quality of the individual’s care, so you should raise any concerns you may have with them as well if you think it could help.