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6.6a Ensure that any communication aids/ technologies are: Clean, Work properly, In good repair

Some individuals may require communication aids to properly communicate with you and other people. If these aids are not working properly then it could severely affect the individual’s ability to communicate and cause a barrier to effective communication. As such, you should make sure that any communication aids are working properly.

You should clean any communication aids regularly, check they are functioning as they should be and check that they are in good working order. It is vital that you make sure any communication aids are clean and in good repair before using them to communicate with an individual.