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Describe how to access information, advice and support about diversity, equality and inclusion

Qualification: Level 2 Diploma in Adult Care
Unit name: Equality and inclusion in care settings
Learning outcome: 3. Know how to access information, advice and support about diversity, equality and inclusion
Assessment criteria: 3.2 Describe how to access information, advice and support about diversity, equality and inclusion

In the previous section, we looked at some of the sources of information, advice and support about equality, diversity and inclusion. For this assessment criteria, we will be looking at how this information can be accessed.

To find out information about your own care setting, you could speak to your manager (either informally or during your supervision) or read related policies and procedures, which your employer should make available to you.

Charities and other organisations provide a wealth of information on their websites. There may also be options to contact them directly via telephone or email with specific questions.

Your own personal development will include mandatory areas relating to equality, diversity and inclusion (e.g. the Care Certificate etc.), however, you may wish to take this further and do your own research over the Internet.

Information can also be gleaned by conversing with the individuals you support (using their preferred communication methods), their family and their advocates.