Implement Person-Centred Approaches in Care Settings

This mandatory unit for the Level 2 Diploma in Care explores person centred practice and values, which includes choice, privacy, dignity, independence, rights and respect.


It looks at the importance of working in a way that encompasses person-centred values, why consent should always be established, promoting the wellbeing and respecting the choices of of service users and how to encourage active participation calculated risk taking.

There are six learning outcomes consisting of several assessment criteria:

  1. Understand person-centred approaches for care and support
    1. Define person-centred values
    2. Explain why it is important to work in a way that embeds person-centred values
    3. Explain why risk-taking can be part of a person-centred approach
    4. Explain how using an individual’s care plan contributes to working in a person-centred way
  2. Be able to work in a person-centred way
    1. Find out the history, preferences, wishes and needs of the individual
    2. Apply person-centred values in day to day work taking into account the history, preferences, wishes and needs of the individual
  3. Be able to establish consent when providing care or support
    1. Explain the importance of establishing consent when providing care or support
    2. Establish consent for an activity or action
    3. Explain what steps to take if consent cannot be readily established
  4. Be able to encourage active participation
    1. Describe how active participation benefits an individual
    2. Identify possible barriers to active participation
    3. Demonstrate ways to reduce the barriers and encourage active participation
  5. Be able to support the individual’s right to make choices
    1. Support an individual to make informed choices
    2. Use agreed risk assessment processes to support the right to make choices
    3. Explain why a worker’s personal views should not influence an individual’s choices
    4. Describe how to support an individual to question or challenge decisions concerning them that are made by others
  6. Be able to support the individual’s well-being
    1. Explain how an individual’s identity and self-esteem are linked with well-being
    2. Describe attitudes and approaches that are likely to promote an individual’s well-being
    3. Support an individual in a way that promotes a sense of identity and self-esteem
    4. Demonstrate ways to contribute to an environment that promotes well-being
    5. Recognise and respond to changes in physical and mental health
    6. Explain the importance of good nutrition and hydration
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