Can't find what you're looking for? - Ask questions in our brand new Adult Care Support Group

2.2 Access full and up-to-date details of agreed ways of working

Qualification: Level 2 Diploma in Care, Level 3 Diploma in Adult Care
Unit name: Responsibilities of a care worker
Learning outcome: 2. Be able to work in ways that are agreed with the employer
Assessment criteria: 2.2 Access full and up-to-date details of agreed ways of working

Agreed ways of working are your employer’s policies and procedures.

Examples can include a safeguarding policy, a whistleblowing policy, a complaints procedure and the disciplinary procedure.

Your employer should make these easily accessible to you. This may be in paper or digital formats. If you do not know where to find these, you should speak to your employer. It is a regulatory requirement that health and social care organisations make these available to their employees. Your employer should also ensure that they are kept up-to-date and reviewed regularly.

It is a good idea to read through these documents to get an understanding of what your employer expects from you and how you should manage certain situation, especially those directly related your job role.