Demonstrate a range of communication methods and styles to meet individual needs

To achieve this assessment criteria, you will need to demonstrate to your assessor that you are able to use a range of communication methods and styles to meet the needs of the individuals that you support.

Some methods and styles you may use include:

• Lowering yourself and facing a seated individual when you talk to them
• Speaking slowly or keeping sentences short
• Providing large-print documents for individuals that are visually impaired
• Using gestures and signs (including British Sign Language and Makaton)
• Using visual aids
• Adjusting your tone and pitch accordingly
• Technology, such as emails and video calls
• Speech-to-text or text-to-speech devices

Think about the different ways that you communicate with the individuals that your support – what adjustments do you make to your usual communication method?