Unit name: Communication in care settings
Learning outcome: 3. Be able to overcome barriers to communication
Assessment criteria: 3.8 Explain when to involve an advocate and how to access advocacy services
An independent advocate should be used if the wishes and needs of an individual are unclear, the individual has difficulty expressing their needs and wishes or the individual (or their family) request an advocate.
Advocacy services can be accessed from several sources. The local authority will assign and pay for an advocate when they feel it is necessary. Similarly, they may used if an individual is detained under the Mental Health Act or if a health professional deems that one is required. They may also be able to signpost you to advocacy agencies or they can be located by performing a search on the Internet.