Identify the different reasons people communicate

Qualification: Level 3 Diploma in Adult Care
Unit name: Communication in care settings
Learning outcome: 1. Understand why effective communication is important in the work setting
Assessment criteria: 1.1 Identify the different reasons people communicate

People communicate for many different reasons. Some examples include:

  • To give instructions
  • To express themselves
  • To socialise
  • To share information
  • To provide reassurance

As a care worker, you need to have strong communication skills.