Qualification: Level 3 Diploma in Adult Care
Unit name: Communication in care settings
Learning outcome: 1. Understand why effective communication is important in the work setting
Assessment criteria: 1.1 Identify the different reasons people communicate
Unit name: Communication in care settings
Learning outcome: 1. Understand why effective communication is important in the work setting
Assessment criteria: 1.1 Identify the different reasons people communicate
People communicate for many different reasons. Some examples include:
- To give instructions
- To express themselves
- To socialise
- To share information
- To provide reassurance
As a care worker, you need to have strong communication skills.