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Explain how duty of care relates to duty of candour

Qualification: Level 3 Diploma in Adult Care
Unit name: Duty of Care
Learning outcome: 1. Understand how duty of care contributes to safe practice
Assessment criteria: 1.2 Explain how duty of care relates to duty of candour

As discussed in the previous section, duty of care is your responsibility for the safety and wellbeing of the individuals that you care for.

Duty of candour is the responsibility to be ‘candid’ when errors are made. If a mistake is made relating to an individual’s care, the responsible organisation must be open and transparent about what went wrong. They should apologise to the individual or their representatives, explain what happened, answer any questions and make suggestions on how it can be made right or provide the individual with support.

Duty of care relates to duty of candour because both responsibilities focus on the wellbeing of individuals receiving care, even if things go awry.