Unit name: Handle information in care settings
Learning outcome: 2. Be able to implement good practice in handling information
Assessment criteria: 2.4 Support audit processes in line with own role and responsibilities
Audit processes are necessary to ensure that existing systems, policies and procedures are working well and are being adhered to. Where they are not working well, improvements can be made.
This is an important aspect of providing high-quality care and is an element of the Care Quality Commission’s (CQC) Key Lines of Enquiry (KLOEs).
With regards to data handling, typical audit processes may include:
- checking that everyone is logging out of their computer when they leave their desk
- ensuring employees are storing information in the correct place
- surveying staff and clients about their experiences with data handling systems and how they think they may be improved
Depending on your role, you may have a large or small responsibility in supporting audit processes in your organisation.