Support others to understand and contribute to records

Qualification: Level 3 Diploma in Adult Care
Unit name: Handle information in care settings
Learning outcome: 3. Be able to support others to handle information
Assessment criteria: 3.2 Support others to understand and contribute to records

As an experienced staff member, you should use your skills and knowledge to support others to understand and contribute to records. This could be other team members, the individuals that you support or even their representative, such as family or advocates.


All individuals receiving care should have the opportunity to contribute to their planning and you should encourage this as much as possible to ensure that you are working in a person-centred way. Similarly, an individual’s representatives will have specialist knowledge of them and should also be encouraged to collaborate.

You may need to explain the importance of keeping accurate records so that you are able to provide the best possible care that is in line with the individual’s needs, wishes and preferences.


Similarly, you may need to have these conversations with team members so that they understand their duties and responsibilities around data handling and provide them with support when required.

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