Unit name: Personal Development in Care Settings
Learning outcome: 5. Be able to use learning opportunities and reflective practice to contribute to personal development
Assessment criteria: 5.2 Explain how reflective practice has led to improved ways of working
Reflective practice can be used to improve your practice and the quality of care that you provide.
This is because it gives you the opportunity to look at your practice objectively and assess what you do well and areas where you could improve.
For example, you may reflect on a time when you were very busy and a service user did not want to have their medication, thereby holding you up from other tasks. This made you feel stressed and so you pleaded with them to have their medication and the situation ended up escalating until you were both very frustrated. By reflecting on this situation, you realise that you should have accepted the service user’s wish to not have their medication yet and moved onto other tasks, either trying again later or asking a colleague to try. You also think that in future, you should try not to get wound up when a service user refuses their medication and follow agreed ways of working instead.