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13.8b Explain the agreed ways of working for checking the identity of anyone requesting access to premises or information

Your workplace will have agreed ways of working for checking the identity of anyone requesting access to premises or information. As with all of your workplace’s policies and procedures, you should familiarise yourself with these so you know how to handle such situations correctly. Here are some policies and procedures that your organisation may use:

  • Checking the official ID of visitors
  • Having any visitors sign a visitors book
  • Having a confidentiality policy
  • Checking with the manager when an unexpected visitor arrives
  • Challenging any persons in the workplace who are not known